Call 01522 685330

Welcome to GT Glass UK - Windscreen Repair Equipment

Customer Service

SHIPPING & DELIVERY
 
UK Standard £5.00 delivery charge. For orders over £100.00 delivery is FREE! -  Delivery usually arrives within two to three working days; However this service may take up to 10 working days. Excludes Bank Holidays.
Overseas  Please call 01522 685330 to speak to a member of the Customer Services Team to discuss your options.
 
PRIVACY & SECURITY

How we use the data you supply:

  • to answer your queries via the contact form
  • to deliver our services
  • to send you information on our services
  • for general statistics and research
  • to email you elements newsletter if subscribed
     

How we protect your details:

We take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have measures in place to make sure any personal information we collect is secure. Even though we take appropriate steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure.

RETURNS & REPLACEMENTS
 
Goods must be received back within 30 working days to:

11 Claudius Road
North Hykeham
Lincoln
LN6 9PH
UK

for either an exchange or a refund.
Goods must be sent postage paid. We recommend that you request a "proof of posting" receipt, as we accept no responsibility for mislaid return parcels..
Goods must be sent in resaleable condition in the original packaging with tags still attached.
If you have changed your mind and the goods are not faulty then the goods must be returned with the packaging unopened, the item unused and 'good as new'. Items cannot be returned after 30 days and will be rejected if they are not in a suitable condition. Return postage must be paid.
This does not affect your statutory rights.

Refunds are for merchandise only. Postage is non-refundable in any circumstances.

PAYMENT, PRICING & PROMOTION
 
We accept payment by Paypal on-line.

Although we take all reasonable care to ensure that all details, descriptions and prices of products in the catalogue are correct at the time of print, we reserve the right to change these at any point.

PRICES ARE EXCLUSIVE OF POSTAGE AND PACKING AND VAT WHICH ARE ADDED AT THE CHECKOUT.